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" "I appreciated the promptness of your technician as he arrived at the time of the appointment. He is a good asset to the company. Thank you for your services." "
The George Family Spring, TX

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Frequently Asked Questions

 Answers about our pest control services for Houston, Spring, TX, The Woodlands, Conroe, and suburbs.

 
Protex carefully chooses products with your health and safety in mind and uses only EPA labeled mild materials.  The same products we use to keep our own homes pest-free. And if you prefer, we do offer a Green Pest Control option. 

Our highly trained, licensed technicians strictly follow all product labels to provide services in a family and pet friendly manner. And our regular service focus is on outdoor only applications which greatly minimizes the need for interior treatments.
Naturally, our professional service applications are likely safer than do-it-yourself approaches.

Of course, it’s not possible to predict or know in advance everything a person may be allergic to.
However, nearly all our interior products are virtually odor-free with no fumes or vapors and we expect no reactions to the products. If you are very prone to allergic reactions, you may consider leaving during interior treatment and for a period of time afterward.
If you have any serious allergic concerns, consult with your physician before service. We can provide your doctor with any product information he may request.

A plus with our perimeter Freedom Plan is that all regular preventive services are rendered outdoors only - eliminating the need for most interior treatments.
 
Not usually. You and your family can relax with your normal routine during our regular visits. Your technician will inform you of any special care needed., if any
An exception is flea or tick treatments. People and pets must vacate before our interior treatment to floors and not return for 2½  - 3 hours until the floors are completely dry.
Interior applications are virtually odor-free. Flea/tick applications do have some odor but people and pets must leave anyway and any odor will have dissipated by re-entry time.
We select only water based liquids that do not stain anything water alone would not stain.
Our regular preventive service plan targets all the most common insect pest invaders: General ants, roaches, waterbugs, silverfish and spider control is guaranteed. We’re also on-call for interior mice and rat problems at no extra charge.
Termites, wood destroying pests, flying insects and some other pests require different specialized treatment available for a separate fee.
No pest service can prevent you from EVER seeing a pest in your home.
An occasional pest may be chased in by weather or from nearby woods but usually terminates quickly from picking up treatment outside. Of course, we cannot guarantee pests from flying into your home. Or hitch-hiking in on groceries.
We CAN PROMISE you free re-services if a problem arises with any  guaranteed pest. Just call us anytime and we'll be out the next business day.
For the first visit or two which may include interior service, we schedule or confirm appointments with you usually by phone.
After that, our preventive services are exterior only and auto-scheduled when due. You'll love the convenience of our perimeter Freedom Plan. No waiting around for appointments and no phone tag scheduling. And this service fully guarantees the interior for covered pests.
If you have aggressive dogs outdoors or locked gates we will notify you by postcard, e-mail or phone to schedule a time slot for service.
All Protex technicians are state-licensed applicators. They have received extensive on-the-job and classroom training and have passed state tests on environmental and pesticide safety, pest insect and rodent biology, application techniques and equipment, general safety, and state and federal laws and regulations. 
Our technicians knowledge is constantly being updated through regularly scheduled in-house training sessions, on-going certified educational credits, and training classes with industry experts. 
You’ll find your Protex technician clean-cut, uniformed, courteous and conscientious.
Every technician has passed a thorough pre-employment security screening process which includes a criminal background check, drug testing, honesty testing and reference checks. All employees are subject to random drug testing.
Our granular treatments are actually helped by the rain. Moisture helps release the active ingredients. Our liquid treatments include microencapulates which dry quickly and adhere to the treated surface even if it rains.
Just call us and we’ll usually be out by the next business day and if possible the same day. Covered pests are guaranteed and problem areas re-serviced at no extra charge.
You can get some results with about anything you might use. However, without the training and professional materials, you may not be pleased with the results.
It’s safer, more convenient and more effective to have our trained pros take care of keeping your home pest-free.  And our work is guaranteed effective. Give us a call today.
Possibly today especially if you call early in the day. Otherwise, we can usually schedule your service for the next business day.
We accept Visa and MasterCard. You can even pay online by clicking on "Pay Online" on the top right menu or by clicking here. The Pay Online form allows you the convenience option of  AutoPay by charging your regular services automatically to your credit card. Just check the box near the bottom of the form.
You can also arrange with our office to bank draft your regular service fees or we will accept checks as well.
Yes, we sure do. Click here.
We'll treat thoroughly to eliminate the pest problem ASAP. Elimination time will depend on the initial level of activity and type of pest.

All pests have gestation periods or hatch cycles to complete so some understanding and patience is required during the initial elimination process.

Roach Control: Even if you initially have a severe and scattered cockroach infestation, you will see dramatic reduction in just a few days. However, there will be a lot of eggs yet to hatch and cycle out. This could mean 2-4 services every 30 days until the problem is eliminated. Still, you will be impressed with the progress of the treatments as the activity continues to diminish and totally disappear. A regular service plan will help prevent future infestations.

Flea Control and tick treatment usually requires two visits about 14 days apart to clean up the hatch cycle. Effective results are dependent on customer co-operation to clear the floors and vacuum to prep for a thorough floor treatment. And dogs/cats must be treated with an effective flea/tick product such as Frontline or Advantage. Back yard treatment is usually recommended. So, it’s 3 essential steps -  inside, outside and pet treatment.

Ant Control: Many initial ant problems can be greatly reduced or eliminated with the first visit. However, some ant species such a Pharoah ants may be scattered throughout a home due to repellent treatments by the homeowner or an inexperienced exterminator. The solution is targeted non-repellent no-odor sprays/baits applied 30 days apart.    

Carpenter Ants (sometimes confused with termites) are a wood destroying pest that can establish a satellite nest in your home while maintaining connection with a parent nest outdoors up to 100 yards away. Effective treatment involves application of a special non-repellent spray outdoors which has a transfer effect. Two treatments 14-30 days apart are highly effective and guaranteed.
Pest guarantees will take effect after the pest gestation or hatch cycle is completed. In general, with light to moderate initial activity, the guarantee begins right after the second visit in approx. 30 days.  Bed bugs and severe pest infestations may require more time and visits before guarantee applies.
Protex's regular ongoing service plan will help prevent future infestations - guaranteed.
From bed bugs to bees, termite control to rodent control, our friendly office staff  and your trained technician will be happy to answer any questions about  the elimination process for any other pests. Just give us a call.


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           281-440-5355   281-370-4772   936-273-0505
                  Houston / Kingwood        Woodlands / Spring       Conroe / Montgomery
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